Support

Email us: simplesmartinvoice@gmail.com. You can write in English, 中文, 日本語 or 한국어. Please don't send your backup password or customer details.

Back up your invoices

1. Open Settings › Backup and restore.
2. The first time, the app makes a password for you. Write it down and keep it away from the backup file. It is saved on your phone, so later backups are one tap.
3. Tap Create backup, then choose Google Drive, Files or email to keep it off your phone.

Move to a new phone

1. Install Simple Smart Invoice on the new phone.
2. On Home, tap Moving from another phone? Restore a backup (or Settings › Backup and restore › Choose backup file).
3. Choose the backup file and type the password you wrote down.

Invoice numbers already used are never used again, even after a restore.

Your subscription: on the new phone, finalise an invoice — the app finds your subscription by itself when you use the same Apple ID or Google account (or tap Restore purchases). Moving between iPhone and Android? Apple and Google don't share subscriptions: cancel the old one in its store and subscribe again on the new phone.

Forgot the backup password?

We can't recover it: backups are encrypted on your phone and only the password opens them. If your old phone still works, open the app there and use Settings › Backup and restore › Show password, or make a new backup with a new password.

Translation doesn't work offline

Open Settings › Language and translation and download the pack for your language while you have Wi-Fi.

For your accountant

Settings › Export for your accountant shows totals and GST for a period (the last quarter to start with) and shares a CSV that opens in Excel, Numbers or Google Sheets.